Terms of Use

Effective January 20, 2025

Welcome to Green Pool Villa! By accessing our website and making use of our services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Use. If you do not agree with any part of these terms, you must not use our services.

2. Modifications to Terms

Green Pool Villa reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

3. Booking and Reservations

• To make a reservation, you must provide accurate and complete information. You are responsible for ensuring that all details of the booking are correct.
• A deposit may be required to secure your reservation, as outlined in our Payment and Deposit Policy.

4. Guest Obligations

• Guests must comply with all applicable laws and regulations during their stay.
• You are responsible for any damages or loss incurred during your stay, as detailed in our Damage and Liability Policy.

5. Cancellations and Refunds

Cancellations must be made in accordance with our Cancellation and Refund Policy. Please familiarize yourself with this policy to understand your rights and obligations regarding cancellations.

6. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

7. Limitation of Liability

Green Pool Villa shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or your stay at the villa. Our liability is limited to the maximum extent permitted by law.

8. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Zimbabwe. Any disputes arising from these terms shall be resolved in the courts of Zimbabwe.

9. Contact Information

For any questions or concerns regarding these Terms of Use, please contact us at:

• Phone: +263 71 424 8933, +263 77 502 6943
• Email: info@greenpoolvilla.co.zw

Thank you for choosing Green Pool Villa. We look forward to providing you with a memorable experience!